HIRE TERMS AND CONDITIONS
Social earthlings ltd terms and conditions
By hiring from Social earthlings Ltd, you agree to our Terms & Conditions of Hire.
Standard hire period is pick up Friday, return Monday. Please enquire for delivery options and flexibility on pick up/return days.
Free drop off in Mauku/ Patumahoe.
For other areas please enquire for a quote on delivery. Please note this is only available in the Franklin area (Waiuku township and between Bombay and Karaka). Collection is welcome and may be available from Karaka or Manukau on certain days.
Currently we can only accept payment made by internet banking or cash. Full payment is due prior to collection. Deposits may be required for larger packages, popular times or advance (longer than 3 weeks) bookings.
Cleaning and care of product
Party boxes- Please scrape all food off plates before putting them back in their container.
Please do not use sharp cutlery on the replay products to avoid damaging them.
If you are washing the products, please note that ‘replay’ tableware is dishwasher safe in the top rack only.
Straws and mini milk bottles- If any milk or ‘smoothie’ ingredients are used please rinse before returning to their pouch or containers.
Drink dispensers, cake stands and cutlery- Please give them a quick rinse with water and return in box supplied
Birthday sign- Please store and return in packaging supplied
Breakages and loss of product
We check all our products before they’re released, however please check your order once received and if any products are damaged or missing, let us know immediately so we can rectify this for you as quickly as possible.
All products are your responsibility during your hire period, and you’re liable for any damage or losses to the value that product. Please refer to care notes for your hire products.
A cash bond will apply to all products hired and will be returned to your bank account within 48 hours of return.
Please note that late return fees will apply.